Let vectors α(t) = (α1(t), · · · , α l m(t)) and β (t) = (β 1(t), · · · , β l b(t)) denote estimated panel l physician and time-block acceptance probabilities after the tth update. We assume that each patient’s PCP is always acceptable to him/her and set αl(t) = 1 for each l and t. This is not a requirement of our model but rather a reasonable assumption in the application domain. It does simpl...

A subsidized primary care clinic in Singapore wanted to evaluate the impact of different patient appointment apportionment and patient-doctor allocation strategies on the cycle time that their patients need to spend during their clinic visits. To the best of the authors’ knowledge, there is limited literature on such studies. This paper aims to fill this research gap via scientific evaluation o...

Motivated by the rising popularity of electronic appointment booking systems, we develop appointment scheduling models that take into account the patient preferences regarding when they would like to be seen. The service provider dynamically decides which appointment days to make available for the patients. Patients arriving with appointment requests may choose one of the days offered to them o...

A subsidized primary care clinic in Singapore wanted to evaluate the impact of different patient appointment apportionment and patient-doctor allocation strategies on the cycle time that their patients need to spend during their clinic visits. To the best of the authors’ knowledge, there is limited literature on such studies. This paper aims to fill this research gap via scientific evaluation o...

Slow and complicated wind power planning and permitting procedures have been a large obstacle for wind power diffusion in Sweden and other countries. This paper complements previous siting-oriented literature with a planning perspective on these problems. The focus is two national planning instruments implemented in Sweden in the early 2000s: a national planning target and an appointment of are...

Anesthesiologists can use the science of clinic scheduling to design appointment systems for preanesthesia evaluation clinics. The principal reasons reported for inappropriately [or arguably unethically] long patient waiting times are provider tardiness, lack of patient punctuality, patient no-shows, and improperly designed appointment systems. However, the fundamental reason why anesthesia cli...