Copyright © 2004 John Wiley & Sons, Ltd and ERP Environment Function-oriented business models or product–service systems (PSSs) are often seen as an excellent means for achieving ‘factor 4’. SusProNet, an EU network on PSSs, showed a more complicated reality. At least eight different types of PSS exist, with quite diverging economic and environmental characteristics. The economic potential of e...

Current research activities in the area of trading intangible content usually focus on specific legal or technical problems, neglecting the underlying business models and their implications on retail information systems. There is a need for a framework to structure the diverse research efforts. In this paper trading of digital products is positioned within the wider field of electronic commerce...

The objective of this study is to estimate and evaluate the corporate intangibles management. This study proposes a framework to measure the corporate performances produced by intangibles. First, the operating profit is divided into the non-intangible profit, which the company can produce without its own intangibles, and the intangible determinants of the profit. To divide the non-intangible pr...

Tangible assets, many of which can be easily collateralized, support debt. Accordingly, the amount of tangible assets is well-established as a principal driver of leverage. As investing is shifting more and more from tangible to intangible assets, it becomes crucial to understand to what extent intangible assets support debt. Analyzing this question empirically has been largely unfeasible due t...

INTRODUCTION Until the beginning of the 1990s, information systems (IS) were generally viewed as largely a support for business activity and were justified using cost accounting techniques. A proposed system would be developed if it could be shown that it would reduce operating costs or result in other productivity increases. No consideration was given to other benefits of an intangible or even...

Drawing upon the resource-based theory of IT business value research, a firm’s ability to effectively integrate and deploy IT resources in combination with other resources, can create unique competitive advantage and intangible assets for a company. This study aims to investigate the impact of IT governance on IT capability, and the effects of both IT governance and IT capability on firms' sust...

Using the case of a low cost airline company’s website we analyze some special research questions of information technology valuation. The distinctive characteristics of this research are the ex post valuation perspective; the parallel and comparative use of accounting and business valuation approaches; and the integrated application of discounted cash flow and real option valuation. As the exa...

This paper examines the application of inferencesupporting ontologies to the issue of knowledge valuation. Knowledge, like customer goodwill or a brand, is an intangible asset for a firm; that is, a non-physical, nonfinancial claim to future wealth. Intangibles are notoriously difficult to value, but there are a number of reasons why we should try. A series of factors affecting the value of kno...

This article describes a framework of analysis that categorizes features of website design in a matrix of business functions versus customer values. The framework supports a development plan for a commercial website that may involve all aspects of a transaction. It also includes examples of Web features that could be evaluated from the visitor or customer perspective. As customers might have a ...

Based on a comprehensive literature search, this meta review analyzes to what extent past literature reviews on IS business value have covered key research areas and preserved their key findings. The results show that while some areas have been explored extensively, some other crucial areas, such as accounting performance, the growth of intangible assets, and the differentiation between economi...