2 Shaomin Wu 1 3 Cranfield University, School of Applied Sciences, Cranfield, Bedfordshire MK43 0AL, UK 4 5 Abstract 6 Warranty claims are not always due to product failures. They can also be caused by two types of human 7 factors. On the one hand, consumers might claim warranty due to misuse and/or failures caused by other human 8 factors. Such claims might account for more than 10% of all rep...

In exploration of low-cost electrocatalysts for direct methanol fuel cells (DMFCs), Pt modified tungsten carbide (WC) materials are found to be great potential candidates for decreasing Pt usage whilst exhibiting satisfactory reactivity. In this work, the mechanisms, onset potentials and activity for electrooxidation of methanol were studied on a series of Pt-modified WC catalysts where the bar...

BACKGROUND In the present study we analyze the relationship between body mass index (BMI) and waist circumference (WC) and future health care costs. On the basis of the relation between these anthropometric measures and mortality, we hypothesized that for all levels of BMI increased WC implies added future health care costs (Hypothesis 1) and for given levels of WC increased BMI entails reduced...

When studying Worker's Compensation (WC) claim cost experience, researchers often prefer models that relate claim characteristics and other cost drivers to the logarithm o f the claim cost, rather than to the dollar cost itself. Linear models based directly on dollars, however, are better suited to decomposing the differences in costs observed over time or between claim populations. Reconciling...

This article presents a review of the issues associated with a manufacturer’s pricing strategies in a twoechelon supply chain that comprises one manufacturer and two competing retailers, with warranty period-dependent demands. The manufacturer, as a Stackelberg leader, specifies wholesale prices to two competing retailers who face warranty period-dependent demand and have different sales costs....

Recent years have seen a strong trend toward outsourcing warranty repair services to outside vendors. In this paper we consider the problem of dynamically routing warranty repairs to service vendors when warranties have priority levels. Each time an item under warranty fails, it is sent to one of many service vendors for repair. Items covered by higher priority warranty receive higher priority ...