El Net Promotor Score (NPS) s'utilitza en els negocis per mesurar la disposició dels clients a recomanar el producte, servei o empresa seu conjunt als seus amics companys. Introduït Fred Reichheld 2003, l'NPS pot respondre necessitat de les biblioteques trobar mètodes fàcils i no treballosos avaluar l'experiència clients. Pot dirigir-se biblioteca com un tot serveis crítics, que són més relleva...

The paper describes a research in progress analyzing legislative documents handled in the Finnish parliament and government, and studying means for developing standards for the documents. The current document management status in the Finnish parliament and government as well as problems in the management are described. The paper discusses the special features of legislative documents and shows ...

The paper describes a research in progress analyzing legislative documents handled in the Finnish parliament and government, and studying means for developing standards for the documents. The current document management status in the Finnish parliament and government as well as problems in the management are described. The paper discusses the special features of legislative documents and shows ...

Delay discounting refers to decision makers’ tendency to treat immediately consumable goods as more valuable than those only available after some delay. Previous work has focused on a seemingly irrational feature of these preferences: the systematic tendency to exhibit more patience when consequences are far in the future but less patience about those same, identical rewards as time passes. One...

The increasing demand for an increasing array of special forest products is forcing forest landowners and managers to address special products within ongoing management and silvicultural activities. Strategies can vary from single species management in agricultural or near agricultural operations to complex forest management strategies which move special products across an ownership or landscap...

Most of the literature on impression management considers direct tactics such as selfpromoting by mentioning personal achievements and ingratiating by complimenting others. These direct tactics can backfire if the target recognizes the hidden motive behind them. Therefore, people often use indirect impression management tactics. Previous research has shown that people promote themselves indirec...

financial companies are constantly exposed to the dangers of risk. in the last few years for various reasons, measuring value at risk (var) has become increasingly important for financial firms. the study of multiple measures of risk, var measure with a new approach provides the ground for calculation of market risk. common approaches to risk measurement due to complicated, nonlinear and changi...