Most human interactions today take place with the mediation of information and communications technology. This is extending the boundaries of interdependence: the group of reference, ideas and behaviour to which people are exposed is larger and less restricted to old geographical and cultural boundaries; but it is also providing more and better data with which to build more informative models o...

We put forward an architectural framework that promotes the externalisation of the social dimension that arises in software-intensive systems which, like in healthcare, exhibit interactions between humans (social components) and technical components (devices, computer-based systems, and so on) that are critical for the domain in which they operate. Our framework is based on a new class of archi...

A number of socio-technical aspects that influence interorganizational research collaboration are embedded in local work contexts. Thus, they should be a main concern for the design of virtual research environments. A review of forty papers from different research fields provided an understanding of the influence of eleven socio-technical aspects grouped according to the following categories: n...

This paper is an invitation to examine a class of socio-technical systems— artificial socio-cognitive (ASCS)—whose distinctive nature is that they may involve humans as well as artificial agents who interact in a regulated milieu. We propose a characterization of these ASCS and build on that characterization to describe how these systems evolve.

Socio-Technical Systems (STS) consist of people, software, hardware and organizational units. The pervasiveness and complexity of STSs make security analysis both particularly challenging and especially critical. Traditional security analysis techniques that address security in a piecemeal fashion (e.g. only for software, or only for business processes) are insufficient for addressing global se...

Data-accountability encompasses responsibility for data and the traceability of data flows. This is becoming increasingly important for Socio-Technical Systems (STS). Determining root causes for unwanted events after their occurrence is often not possible, e.g. because of missing logs. A better traceability of root causes can be supported by the integration of accountability mechanisms at desig...

.................................................................................................................................... 4 Setting the scene ....................................................................................................................... 5 Challenges and research questions ...........................................................................................

The Socio-Technical Systems approach assumes that an organizational work system can be seen as two independent but tightly correlated systems – a technical one and a social one. Together, these systems determine the performance of the work system. However, in spite of decades of research efforts, it is far from clear how to define these systems. Without a firm basis, analytical and constructive...

This research investigates individuals’ everyday use of multiple electronic mail addresses. Email remains the dominant form of online communication. According to research by the Pew Internet & American Life Project, 93% of Internet users have sent or received email. [20] [15] In preliminary interviews I conducted, nearly all participants maintained multiple email addresses. These preliminary in...

This paper develops the Control Model (CM) methodology for re-design of manufacturing companies and their logistic systems. The CM methodology aims to design logistic systems for mass customisation and focus on; products and market requirements, material flow, control areas, control principles, supplierand customer-related processes, and information flow. The main design principles are; • to de...