This study was conducted at the Office of Population and Civil Registration Palu, Central Sulawesi. The purpose this to find out service quality for family card administration Palu. theory applied in Zethmal, Parasuraman, & Berry’s theory, which consists 5 indicators: tangibles, reliability, responsiveness, assurance, empathy. type descriptive qualitative. Furthermore, number informants peo...

abstract background: quality of care is of great importance in health services as these services have the important mission to preserve health, and to give care to the society. the present study aimed to investigate the quality of midwifery services from the viewpoint of the clients, under coverage of health care centers in isfahan, through servqual model. materials and methods: this descriptiv...

Orchestrating collaborative learning activities is a challenge, even with the support of technology. Tangibles as orchestration tools represent an ambient and embodied approach to sharing information about content flow activity, thus facilitating both collaboration its orchestration. Therefore, we propose tangibles solution orchestrate productive learning. Concretely, this paper makes three con...

Tangible user interfaces (TUIs) have been shown to support interaction on tabletops and interactive surfaces. We propose integrating robots as interactive partners in tabletop interfaces. We suggest a continuum of physical interfaces on interactive tabletops, starting from static tabletop TUIs, progressing to actuated TUIs and ending with small social tabletop robots that provide an engaging, p...

We report results from a dual eye-tracking study around a Tangible User Interface (TUI). Participants (N=54) worked in groups of two and solved optimization problems on the TinkerTable, a TUI designed for students in logistics. The TinkerTable features tangible shelves that students can manipulate to build and optimize the layout of a warehouse while the system provides feedback with a projecto...

The rising popularity of digital table surfaces has spawned considerable interest in new interaction techniques. Most interactions fall into one of two modalities: 1) direct touch and multi-touch (by hand and by tangibles) directly on the surface, and 2) hand gestures above the surface. The limitation is that these two modalities ignore the rich interaction space between them. To move beyond th...

Background: Quality health services are Public Center that can provide satisfaction for every user of in accordance with the level average population, implementation which is established professional standards and ethical codes. Fulfilling customer expectations satisfactory quality one biggest challenges providing services. This study aims to determine factors related pregnant women Antenatal C...

The imperative to measure perceived service quality by a formative model in which it represents higher-order construct, consisting of reflective first-order constructs ((sub)dimensions), is defined leading marketing literature previous years. That approach special importance since misspecifications were often occurring measurement researches, may lead totally wrong conclusions. Furthermore, whe...

Pendahuluan: Salah satu indikator keberhasilan pelayanan kesehatan adalah kepuasan pasien. Puskesmas sebagai tempat pertama yang di tuntut untuk dapat memenuhi harapan masyarakat. Apabila puskesmas diberikan baik maka akan semakin banyak masyarakat memanfaatkan tersebut, namun sebaliknya jika dirasa kurang memuaskan sedikit puskesmas. Tujuan dari penelitian ini mengetahui faktor-faktor berhubun...