The purpose of this research is to explore the social media trend in communication in Kuwait by utilizing the technology acceptance model. Social media has been gaining extraordinary adoption in past years that requires further investigation into user’s adoption habits, the various kinds of social media, and its effect on their perceived usefulness and ease of use of social media. The study con...

This paper offers insights into social media researchers’ everyday practices in dealing with constraints and challenges in the areas of data access, in terms of data collection and sharing, and data publication. We believe that such insights need to be taken into account when discussing methodology and epistemology of social media data to ensure that strategies employed to achieve validity are ...

To cite: Ranney ML, Genes N. BMJ Qual Saf Published Online First: [please include Day Month Year] doi:10.1136/bmjqs-2015004827 Two articles 2 describe the use of social media to describe or potentiate healthcare quality improvement. Taken together, these articles point to an exciting—but still nascent—trend. We hope that these two pilot studies will be taken as a call to future research rather ...

An important and difficult challenge in building computational models for narratives is the automatic evaluation of narrative quality. Quality evaluation connects narrative understanding and generation as generation systems need to evaluate their own products. To circumvent difficulties in acquiring annotations, we employ upvotes in social media as an approximate measure for story quality. We c...

Social media is increasingly becoming a significant fraction of the content retrieved daily by Web users. However, the potential lack of quality of user generated content poses a challenge to information retrieval services, which rely mostly on textual features generated by users (particularly tags) commonly associated with the multimedia objects. This paper presents what, to the best of our kn...

Medical social-media provides a rich source of information on diagnoses, treatment and experiences. For its automatic analysis, tools need to be available that are able to process this particular data. Since content and language of medical social-media differs from those of general social media and of clinical document, additional methods are necessary in particular to identify medical concepts...

In this paper we study the relationship between communication and ”transparency of information” and governance by exploring the link between social media and natural resource governance. Using a cross-country analysis, we document a robust and statistically significant positive relationship between Facebook penetration (a proxy for social media) and natural resource governance. It follows that ...

Social media provides a platform for dissatisfied and frustrated customers to discuss matters of common concerns and share experiences about products and services. While listening to and learning from customer has long been recognized as an important marketing charge, how to identify customer complaints on social media is a nontrivial task. Customer complaint messages are highly distributed on ...

The quest for quality of life (QoL) is a growing concern for individuals and communities seeking to find sustainable life satisfaction in a technologically changing world. Industry, consumer groups, academics, and policy makers have sought to better understand how the Internet contributes to or detracts from society. This study examined the effects of Internet activities, new media use, social ...

We introduce a social media text normalization system that can be deployed as a preprocessing step for Machine Translation and various NLP applications to handle social media text. The proposed system is based on unsupervised learning of the normalization equivalences from unlabeled text. The proposed approach uses Random Walks on a contextual similarity bipartite graph constructed from n-gram ...