The existing literature on channel coordination typically models markets where used goods are not sold, or are sold outside the standard channel. However, retailers routinely sell used goods for a profit in markets like textbooks. Further, such markets are characterized by a renewable consumer population over time, rather than the static consumer population often assumed in prior literature. We...

Digitization is transforming the market for books. Lower marginal costs have reduced prices by 10-15 percent in the past four years, and digitization has given creators the ability to circumvent traditional gatekeepers and publish their work directly. The number of self-published works has grown by almost 300 percent since 2006 and now exceeds the number of traditionally published works. While ...

The definition, implementation and monitoring of valuable analytical quality specifications have played a fundamental role in improving the quality of laboratory services and reducing the rates of analytical errors. However, a body of evidence has been accumulated on the relevance of the extra-analytical phases, namely the pre-analytical steps, their vulnerability and impact on the overall qual...

This paper explores technostress in the context of the professional sales area. This area is unique in that sales professionals prefer to spend time with customers in developing interpersonal relationships, rather than on technology related tasks. At the same time, the modern sales environment requires the use of IS such as sales force automation applications. The sales role also offers increas...

How to improve healthcare system’ efficiency has been highly concerned by Chinese government. The objectives of this paper are to establish production function of medical service and analyze returns to scale; to measure technical efficiency; and to highlight possible policy implications of the results for policy makers. Stochastic Frontier Approach (SFA) is employed in this paper based on data ...

This paper explores whether an auctioneer can benefit by dividing his stock of items into identical lots and auctioning off the lots sequentially, rather than selling them all in one auction. As for most auction houses, the auctioneer is not a monopolistic seller who can choose how much to produce—he or she has a consignment from a seller, which he or she has to sell so as to maximize the expec...

W characterize the equilibrium behavior in a broad class of competition models in which the competing firms’ market shares are given by an attraction model, and the aggregate sales in the industry depend on the aggregate attraction value according to a general function. Each firm’s revenues and costs are proportional with its expected sales volume, with a cost rate that depends on the firm’s ch...

AIMS The aim of the study was to assess the likely impact of the Scottish Government's proposed alcohol minimum unit pricing (MUP) policy on community off-sales outlets (convenience stores or corner shops), and, in turn, on the local people who purchase drinks at such premises. This research adds to our knowledge by linking sales of alcohol products which will be affected by MUP (e.g. at the pr...

Purpose: After sales service includes a wide range of services and provides the basis for long and easy use of the product. The present study was conducted with the aim of designing after sales service curriculum pattern of automobile industry in Iran. Methodology: This was a mixed exploratory study (qualitative and quantitative). The research population in both qualitative and quantitative pa...