Unlike the experience in the broader quality management (QM) area, for ISO 9000, the relationships between management practices associated with the standard and performance is relatively under-researched. This has contributed to a general lack of clarity on how the standard works and how effective it is in generating the espoused benefits. In this paper, an attempt is made to fill this gap. Thr...

The need for sustainable development has become paramount, whereby there is a need to satisfy the needs of today, without compromising the needs of tomorrow with the aim of improving the quality of life now and in future. Environmental management systems need to be integrated into the overall management systems in order for society to develop in a sustainable manner. ISO 14001 has the effective...

ISO/TS 16949 is an ISO Technical Specification. ISO/TS 16949 achieves the objectives which are continually to improve the production of automobile parts and related services, and to strengthen the international competition for the automotive industry and its suppliers. By applying this quality system standard, automotive manufacturers could offer superior products and good services to customers...

Although, the ISO quality management system is often perceived to be marketing tool within the manufacturing industry its implications on the design-sensitive wooden furniture industry remain unknown. Therefore, a survey of 500 foreign furniture buyers was conducted at the Malaysian International Furniture Fair (MIFF) to establish the status and perceived benefits of the ISO-certification in th...

We hypothesize a model where domestic and international institutional pressures lead to the successful implementation of ISO 9000 and can in turn lead to the successful implementation of environmental management systems such as ISO 14001 environmental certification systems or total quality environmental management (TQEM) systems. Using appropriate tests for mediation with dichotomous mediators ...

The ISO 14001 voluntary international environmental management standard, mostly used in the manufacturing industry, could be used in agricultural settings to increase quality of environmental management and decrease risk of environmental problems. Associated benefits might include reduced operating costs, increased competitiveness, and circumvention of future trade barriers. To see whether expe...

MARK C. PAULK Software Engineering Institute he Capability Maturity Model T Model for Software, developed by the Software Engineering Institute, and the ISO 9000 series of standards, developed by the International Organization for Standardization, have the common concern of quality and process management. The two are driven by similar issues and are intuitively correlated, but they differ in th...

Organisations of all types are increasingly implementing management systems for quality, health and safety and environment for many reasons including the fulfilment of legal obligations, a better image for stakeholders and the wider demonstration of concern for society. In the majority of cases, these management systems are being developed around the certification and accreditation requirements...