This research examines the relationship between website quality, customer perceived value, satisfaction, and repeated online purchasing intention in Lebanon. A quantitative approach was used, data from 385 shoppers were collected through an survey. The results indicate that quality significantly predicts intention. Customer value also satisfaction purchase intention, while These findings highli...

In the past few years, virtual worlds – such as Second Life, World of Warcraft and RuneScape – have demonstrated the potential to be a promising online business model. Millions of paying users around the world now participate in virtual worlds and trade virtual items with each other. However, little empirical research has been conducted into players’ purchase behaviour in virtual worlds. To add...

current research examines the impact of perceived justice (including distributive justice, procedural justice and interactional justice) on perceived service quality and customer behavioral intentions (including word of mouth, trust and revisit intention).statistical sample comprises 120 customers of iran insurance company in shiraz holding automobile insurance and have record of visiting the c...

Purchase of dietary supplement products is increasing despite the lack of clinical evidence to support health needs for consumption. The purpose of this crosssectional study is to examine the factors influencing consumer purchase intention of dietary supplement products in Penang based on Theory of Planned Behaviour (TPB). 367 consumers were recruited from chain pharmacies and hypermarkets in P...

Traditionally, studies with the technology acceptance model (TAM) have treated software systems as holistic units. A survey is conducted to understand the model better by dropping from system-wide measurement to function-based measurement. The first part of the survey replicates Gefen and Straub’s (2000) study where only intention is measured at the function level, with consistent results. Syst...

Meta-analysis is a statistical integration method that delivers an opportunity to overview the entire result by integrating and analyzing many quantitative research results. This study will find meaningful mediator variables for criterion variables that affect purchase and repurchase intentions in e-commerce, on the basis of the results of a meta-analysis. We reviewed a total of 114 e-commerce ...

Online transaction environment is full of uncertainties. To reduce online uncertainty, the first stage model examines the effect of extrinsic signals on perceived product quality, and the second stage model employs cue-diagnosticity framework to examine the influence of eWOM attributes (eWOM volume and eWOM consensus) on both perceived product quality and purchase intention. Our research questi...

This paper proposes and tests a model using two dimensions of interactivity (machine and person) to predict consumers' intentions to purchase online. Analysis of the results of an online survey of 1,744 respondents revealed that machine interactivity is positively associated with online purchase intentions through its influence on physical telepresence, attitudes, perceived behavioral control a...

3G opens up doors for high-speed transfer of both voice and data. However, the actual adoption rate of 3G has remained below expectations. Thus, it is important to understand the interplay of actors involved in the adoption process of this technology. Prior research suggests that external variables like convenience, self efficacy, service quality and variety of service, perceived value and pric...

The rise of online shopping has gradually changed consumer behavior. Not only does it offer convenient shopping with a variety of products, but also allows quick price comparisons and fast access to product information. Though it has developed rapidly in recent years, it is still perceived immature due to risks. This study is to explore the differences between the perceived risks and risk reduc...