There is still a considerable interest in the topic of business performance, both scientific community as well managerial praxis. Especially, area performance measurement system (PMS) and its implementation forming scope for improvement. However, research PMS small medium-sized enterprises (SMEs) have been underestimated. Despite significant contribution SMEs to economic growth, employment shar...

Abstract Efficient business process execution is an essential part of organisation’s success. It depends on good dynamic decision making actors that guided by their mental models processes (MMBP). The study investigates the effect MMBPs performance at two levels. At level individuals, impact MMBP accuracy analyzed, and a team, similarity all team researched. both levels, are differentiated in n...