CMMI has proven benefits in software process improvement. Typically, organisations that achieve a CMMI level rating improve their performance. However, CMMI implementation is not trivial, in particular for high maturity levels, and not all organisations achieve the expected results. Certain CMMI implementation problems may remain undetected by SCAMPI since only a sample of the organisation is a...

This paper includes a causal-based modelling of software process models in order to analyse the correct relationships between the different (key) process areas of these models. A first short description of causal network approaches shows the identified problems and possible benefits using these formal techniques in the software engineering area. The definition and extension of the causal modell...

Statistical Process Control (SPC) methods can significantly increase organizational efficiency if appropriately used. The primary goal of process capability studies is to obtain critical information about processes to render them even more effective. This paper proposes a comprehensive framework for proper implementation of SPC studies, including the design of the sampling procedure and interva...

A detailed literature review revealed that, most of the organizations develop their projects and associated software engineering activities using in-house established methods. There are discrete references in the literature on application of broad based scientific methods in designing and developing process capability and maturity models by software organizations. Documentation and extent of ad...

This article recalls the business process discussion between Carr, who stated that IT does not matter, and Smith and Finger, who proclaimed the opposite. In the end, both visions agreed that IT (or process deployment) counts, but must follow the business strategy (or process modeling). The present study broadens the discussion towards business process maturity, which is a more recent perspectiv...