In the emerging competitive and technological driven banking era, banks have to strive hard for retaining and enlarging their customer base. Electronic customer relationship management (E-CRM) is the combination of traditional CRM with the e-business applications marketplace. An E-CRM system provides financial institutions with the opportunity to establish individual and need oriented customer ...

This paper presents a novel approach towards virtual collaborative medical education, which aims to confront the problem of ever expanding core knowledge and the necessity of handling over-specialized disciplines in medical education. Already proven, general purpose web-based learning and collaboration tools are used to create a virtual education network among medical institutions. Over-special...

In this paper we theorize the impact of democratic states on state-oriented challengers. We argue that aspects of states influence the overall mobilization of state-oriented challengers and the forms of their mobilization and collective action. We develop I2 hypotheses about the impact of state political institutions, democratic processes, bureaucracies, and policies on mobilization and provide...

We present a simple risk-analysis based method for studying the security of institutions against rational (gain-oriented) attacks. Our method uses a certain refined form of attack-trees that are used to estimate the cost and the success probability of attacks. We use elementary game theory to decide whether the system under protection is a realistic target for gain-oriented attackers. Attacks a...