We present the semantic-based architecture of the ARISTOTELE platform, which is founded on the definition and development of models, methodologies, technologies and tools to support the emergence of competences and creativity within workers by self-organizing acquisition, processing and sharing of new information inside knowledge-intensive organizations. ARISTOTELE’s architecture relies on sema...

In the context of knowledge-intensive work, fluctuation of employees may involve the loss of a key asset. New employees often have to painfully learn from experienced ones when the key knowledge is tacit. In the spirit of corporate knowledge management, we present a bottom-up approach to modeling business knowledge for an organizational memory. The implemented Web representation in the intranet...

Knowledge is recognized as a crucial resource in today’s Knowledge Intensive Organizations. Creating effective Knowledge Management systems is one of the key success factors in Process Improvement initiatives like the CMMI, SPICE etc. This contribution aims to provide a starting point for discussion on how to design a Knowledge Management System to support System Engineering activities. After m...

Often, researchers study organizations in which design is largely in place and the design process is shrouded in the distant past. However, the design process can have dramatic implications for how organizations function. This paper reports a specific attempt to design one organizational subunit, a pediatric intensive care unit (PICU), to function under difficult circumstances. The founders aim...

Today many organizations are reliant on the knowledge and competence of individual organizational members. Information systems to support knowledge management (KM) are therefore considered to be vital tools in order to achieve competitive advantage. In this paper, we report the results from a field research study of such systems in a knowledge-intensive, fast-growing and dynamic organization. T...

This paper discusses the perspectives and role of Chief Information Officers (CIOs) in developing Information Asset Management (IAM) capability in organizations. The data set was collected through personal interviews and two focus group sessions with CIOs from knowledge-intensive industries in the USA, South Africa and Australia. The research identified the building blocks of IAM capability, na...

The presence of digital infrastructures fundamentally changes market conditions, business and IT strategy, and consequently organizational structures. This research investigates how the concept of a digital business strategy leads to increased organizational innovativeness and firm performance. We demonstrate how IT capabilities contribute to organizational innovativeness and induce the CIO’s p...

The healthcare environment is changing rapidly, and effective management of the knowledge base in this area is an integral part of delivering highquality patient care. People all over the world rely on a huge array of organizations for the provision of healthcare, from public-sector monoliths and governmental agencies to privately funded organizations, and consulting and advisory groups. It is ...

Purpose – The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge-intensive enterprises. Design/methodology/approach – The study has taken an interpretative approach, using two knowledge-intensive South ISFAHAN (Iran) companies as case studies, both of which are characterized by the need to process and use knowledge on a dail...