Abstract Purpose of this paper: This paper presents an analysis toward understanding the business value components that a health care organization can drive by adopting RFID technology into its system. This researcher proposes a framework for evaluating the business value of RFID technology. To do so, emphasis is put on delivering business value through refining business processes and expandin...

Business and information systems professionals continue to struggle to address the complex issues involved in determining payoffs from information technology (IT) investments in e-business environment. The business value returned by IT investments in E-business environment is being viewed with increasing skepticism by researchers and practitioners. Quantifying the IT investments payoff has alwa...

Assessing IT business value has long been recognized as a major challenge, stemming largely from the considerable variability in the role and contribution of IT. This study examines the business value associated with business intelligence (BI) systems, suggesting that business value assessment is largely contingent on system type and should consider its unique contribution. The study adopts a p...

This study examines the business value associated with business intelligence (BI) systems, based on the premise that business value is largely contingent on system type and its unique contribution. The study adopts a process-oriented approach to evaluating the value contribution of BI, arguing that it stems from improvements in business processes. The study develops and tests a research model t...

IntroductIon The traditional channels of marketing are gradually being transformed by, or assimilated into, the global network represented by the Internet and modern information technology (IT) applications. Unfortunately , in most cases, the current IT systems are not fluid and dynamic enough to cope with ubiquitous customers who can contact the firm through a multitude of communication channe...

O ver the past few decades, the Internet has grown to allow people to access and consume services on a global scale using traditional hosts and always-connected mobile devices such as smartphones, typically over the World Wide Web. By connecting objects and devices, the Internet of Things (IoT) will fully exploit networking’s potential and enable the application of innovative services to a larg...

In recent years, scepticism about the value of e-business and information technology (IT) at the level of an individual firm has been renewed. In this sense, information systems researchers face pressure to answer the question of whether and how e-business creates value. To respond to this challenge, this paper develops a conceptual model, grounded in the resource-based theory, for assessing e-...