BACKGROUND Patient satisfaction is a multidimensional construct that reflects the type and quality of service provided by healthcare providers, how well it is delivered, and the extent to which the expectations and needs of patients are met. As a performance measure, patient satisfaction has been defined as the personal evaluation of health care services and providers. OBJECTIVE To develop a ...

In the last five years, Moroccan e-health system has focused on improving the quality of patient care services by making use of advanced Information and Communications Technologies (ICT) solutions. In actual fact, achieving runtime and efficient information sharing, through large-scale distributed environments such as e-health system, is not a trivial task. It seems to present many issues due t...

The following are contributors to the writing of this paper (in alphabetical order): Hildegarde Berdine, PharmD, BCPS,CDE Associate Professor of Pharmacy Practice, Duquesne University, Mylan School of Pharmacy; Tanya Dougherty, PharmD, BCPS, Clinical Pharmacy Coordinator, Penn Presbyterian Medical Center; Jonathan Ference, PharmD, BCPS, Associate Professor, Wilkes University School of Pharmacy ...

ROLLIN J. FAIRBANKS, M.D., M.S., is Senior Instructor, Department of Emergency Medicine; DANIEL P. HAYS, PHARM.D., is Clinical Pharmacy Specialist, Departments of Pharmacy Services and Emergency Medicine; DAVID F. WEBSTER, M.B.A., B.S.Pharm., is Associate Director of Pharmacy Services, Department of Pharmacy Services; and LINDA L. SPILLANE, M.D., is Associate Professor, Department of Emergency ...

BACKGROUND Providing clinical pharmacy services to patients in their homes after discharge from hospital has been reported to reduce health care costs and improve outcomes. The Medication Management Program of the Fraser Health Authority involves pharmacists making home visits to provide clinical pharmacy services to elderly patients who have recently been discharged from hospital and others co...

PURPOSE The development and implementation of a systemwide specialty pharmacy program in an academic healthcare system are described. SUMMARY Although the system's pharmacy department had developed specialty pharmacy services for patients with certain conditions, it was necessary to expand and standardize those services to meet the needs of all specialty clinics because (1) many of the clinic...

OBJECTIVE To estimate annual per-patient health services utilization and costs of retinitis pigmentosa (RP) in the United States. METHODS A retrospective claims analysis of patients with RP (N = 2990) and a 1:1 exactly matched cohort of non-RP patients was conducted using the MarketScan Commercial and Medicare Supplemental Databases. Individuals were continuously enrolled in a commercial heal...

Good and professional service is a hope for all levels of society, especially health services in hospitals, pharmaceutical drug use. The research was conducted at the Pharmacy Installation Mutiara Bunda General Hospital Brebes. purpose this study to determine level conformity seven PKPO standards SNARS Edition 1 their improvement strategies based on priority percentage achievement accreditation...

The use of information and telecommunication technologies has expanded at a rapid rate, which has a strong influence on healthcare delivery in many countries. Rural residents and communities, however, often lack easy access to healthcare services due to geographical and demographical factors. Telepharmacy, a more recent concept that refers to pharmaceutical service provision, enables healthcare...