conclusions nursing process indicators can be used to audit nursing care. such audits can be used as quality assurance tools. results the compliance rate of nursing process indicators was 79.71 ± 0.87. mean compliance scores did not significantly differ by education level and gender. however, overall compliance scores were correlated with nurses’ age (r = 0.26, p = 0.001) and work experience (r...

AIM To raise questions about how the United States of America, which spends 1.3 trillion dollars on health care, conducts cutting-edge biomedical research, has the most advanced medical technology, and trains a cadre of highly competent health professionals cares for the most vulnerable members of its population. METHODS Relevant statistical data were extrapolated from the most current statis...

background and aims: one of the principles of the quality management systems in organizations is attention to customer centered approach and one of the scales for evaluation of the efficacy of provided services is customer satisfaction. this research aimed to compare satisfaction levels of customers attending primary health care centers in bardsir (with iso certificate) and zarand (without iso ...

background and objectives: social security organization (sso) is the second largest organization to the ministry of health and medical education (mohme) in providing health care services in iran. in recent years the gap between the sso’s resources and expenditures has shown an unprecedented growing trend due to the rapidly increasing demand. continuation of this trend may lead to financial imba...

objective: this study proposed a model for provision of an effective universal coverage for mental health services based on global and national experiences, available resources and the nature of primary health care system of iran to reduce the burden of mental health conditions. method: a framework with prioritized mental and social health services was devised through a review of literature and...

objectives: this study was conducted on the estimation of the efficiency of mental health program in primary health care in chaharmahal and bakhtyari province, situated in center of the islamic republic of iran, from 1999 to 2009. methods: one of the important objectives of mental health program is screening of mental health disorders and follow up. according to the prescription of mental healt...