BACKGROUND Recent policy developments, embracing the notions of consumer choice, quality of care, and increased general practitioner control over practice budgets have resulted in a new competitive environment in primary care. General practitioners must now be more aware of how their patients feel about the services they receive, and patient satisfaction surveys can be an effective tool for gen...

The current study explores the possibilities of promoting prospective teacher’s domain-general metacognition in university process.The aim is to investigate which content reflection more relevant for effective enhancing teacher education students’ metacognition.To reach aim, structure analysed; (MC) components are interpreted from perspective transformative learning define indices metacognition...

  Network and processing overhead associated with web services is a significant challenge to its performance. As a result, web service providers often announce a service level agreement. This ensures that consumers, who pay for the service, can get the service at a given quality level. In this paper, we study the competition between two providers offering functionally the same web services, whe...