In 2013, the Indian state of Punjab contracted with a corporation to operate new police phone helpline. The not only takes complaints but also monitors, directs, and reports responses them conducts satisfaction surveys. This essay explores tensions effects using American techniques corporate customer service promote procedural law enforcement within practices in India. It examines ideological, ...

The concept of the virtual corporation, which describes a modern form of collaboration among organizations, was introduced in the scientific discussion in the mid 1990. Just recently virtual corporations have been closer described in numerous contributions. At the same time the topic of knowledge management became increasingly important in business studies. Especially the topic of the creation ...

This paper seeks to explore the concepts and best practices of successful e-learning in corporations. It will first describe what e-learning is as well as its history in relation to educational models. A brief introduction will cover the variety types of e-learning. The paper will then provide information on e-learning limitations such as various standards, lack of infrastructure and architectu...

Although numerous theoretical articles investigate factors affecting corporate demand for insurance, empirical tests of the theories are very limited. This article is one of the first attempts to empirically investigate the demand for general insurance of non-financial corporations by using data on Japanese corporations. Regarding insurance demand of Japanese corporations, size, leverage, and r...

I offer an institutional theory of corporate social responsibility consisting of a series of propositions specifying the conditions under which corporations are likely to behave in socially responsible ways. I argue that the relationship between basic economic conditions and corporate behavior is mediated by several institutional conditions: public and private regulation, the presence of nongov...