This paper presents a model for organizing and assessing business process documentation with the aim of identifying gaps and inconsistencies. The proposed model – namely the Process Documentation Cube (PDC) – has been tested in six public sector organizations in Estonia – three of them with years of process modeling engagement and three others in early stages of process modeling adoption. In th...

Background and Objectives: Standard clinical documentation is an integral part of quality patient care. This study aimed to explore compliance of two Iranian teaching hospitals with the clinical documentation standards.   Methods: A total of 400 records were surveyed. Data were collected using a checklist of standard measures. The checklist comprised 15 items selected from relevant guidelines...