social development undoubtedly requires people participation in different domains. it seems without participation, we cannot achieve a people-centered, inclusive and sustainable social development. in the social development process, all citizens with various ethnic and religious interests are able to affect on all the social phenomena and variables, based on their competencies and mental capaci...

anaging for Development Results (MfDR) is multidimensional, relating back to concepts about how to make international development more effective and results-oriented and to practical performance management tools. MfDR builds on several years of work by public sector institutions and development agencies, and reflects an emerging global consensus on the importance of performance measurement in i...

considering the expansion of global poverty and its resulting concerns, the objectives of the millennium development goals (mdgs) may not be achieved unless a solution is found for this widespread phenomenon. therefore finding a solution for poverty reduction and improving the welfare of the vulnerable group has become a universal objective. this paper discusses the poor performance of formal f...

this study aimed at finding out if banks and insurance companies in nigeria use crm as a marketing strategy as well as whether these organizations have employed the same variables to achieve customer relationship management. relevant literature was reviewed and a model consisting of seventeen variables was conceptualized and tested by means of empirical data collected through a questionnaire su...