Purpose – This study seeks to extend the resource-based view to the context of customer relationship management. It is intended to develop a measurement model of customer relationship management (CRM) capabilities, and to explore the key antecedents and performance consequences of CRM capabilities. Design/methodology/approach – Questionnaire survey was used to collect data. In order to develop ...

All estimates of aerosol indirect effects on the global energy balance have either completely neglected the influence of aerosol on convective clouds or treated the influence in a highly parameterized manner. Embedding cloud-resolving models (CRMs) within each grid cell of a global model provides a multiscale modeling framework for treating both the influence of aerosols on convective as well a...

Consumer/customer relationship management (CRM) can potentially influence business as it predicts changes in people’s perspectives, which could impact future sales. Accordingly, advancements Information Technology are under investigation to see their capabilities improve the work of CRM. Many prediction techniques, such Data Mining, Machine Learning (ML), and Deep (DL), were found be utilized w...

Numerous publications have reported the significant pharmacodynamic activity of Curcumin (CRM) despite low or undetectable levels in plasma. The objective of the present study was to perform a detailed pharmacokinetic evaluation of CRM after the oral administration of a highly bioavailable lipidic formulation of CRM (CRM-LF) in human subjects. Cmax, Tmax and AUC0-¥ were found to be 183.35 ± 37....

Shipping, the World's largest industry, consists of sectors and each sector is approaching the IT revolution in different ways for the achievement of competitive advantages. Today the shipping industry has expanded dramatically and it is in the process of harnessing the advancements of Information Technology in providing added value for the business. Customer Relationship Management (CRM) is a ...

Grade information has been considered in Yuan et al. (2007) wherein they proposed a Quasi-CRM method to incorporate the grade toxicity information in phase I trials. A potential problem with the Quasi-CRM model is that the choice of skeleton may dramatically vary the performance of the CRM model, which results in similar consequences for the Quasi-CRM model. In this paper, we propose a new mode...

The study tries to evaluate as well find out the causes of investor intentions when investing their funds in mutual funds. we use a sample from Bank Mandiri on grounds that anomaly value assets and large branches was not able make an entity has highest fund investment portfolio Indonesia. We used total 200 respondents East Java, data processed with structural equation model path analysis approa...

A wealth of information on cultural heritage coming from archaeological investigations exists in the form of geometric information. Here we want to question how this geometric information relates back to the reality it was intended to document. Building upon the CIDOC CRM an ontology to represent data for cultural heritage we apply CRMgeo, an extension to the CIDOC CRM that treats space always ...

Organizations invest heavily in Customer Relationship Management (CRM) and Supply Chain Management (SCM) systems, and their related infrastructure, presumably expecting positive benefits to the organization. Assessing the benefits of such applications is an important aspect of managing such systems. Considering the salient differences between CRM and SCM applications with other intra-organizati...

Neutron activation analysis with an internal standard correction was applied to the determination of Cr and Co in a ceramics certified reference material (NMIJ CRM 8004-a silicon nitride powder). Cesium was used as an internal standard to compensate for any inhomogeneity of the neutron flux through an irradiation capsule and to improve the repeatability of gamma-ray measurements. It was found t...