Abstract With increasing volumes of customer reviews, ‘helpfulness’ features have been established by many online platforms as decision-aids for consumers to cope with potential information overload. In this study, we offer a differentiated perspective on the drivers review helpfulness. Using hurdle regression setup both helpfulness and unhelpfulness voting behavior, aim disentangle differentia...

Generating energy efficiency through behavioural change requires not only understanding and empathy with user interests needs but also the fostering of saving awareness, a technique framework that supports operators ship owners. There is strong potential to make use different technical solutions increase efficiency, many cost-efficient relate carrot-and-stick incentives for minimise consumption...