In the current digitalization dilemma of an organization, there is a need for business intelligence and knowledge management element enhancing perspective learning strategic management. These elements will comprise significant evolution learning, insight gained, experiences through compelling theoretical impact practitioners, academicians, scholars in pertinent field interest. This phenomenon o...

Purpose: The purpose of this paper is to understand whether or not the European Foundation for Quality Management (EFQM) Model and Shingo promote are embedded into three pillars sustainability, as well propose a conceptual model excellence in business towards sustainability. Methodology/Approach: Following PRISMA methodology, 102 articles were included review. A bibliometric co-citation network...

A variety of ubiquitous computing devices, such as radio frequency identification (RFID) and wireless sensor network (WSN), are generating huge and significant events that should be rapidly processed for business excellence. In this paper, we describe how complex event processing (CEP) technology can be applied to ubiquitous process management based on context-awareness. To address the issue, w...

To form a foundation for a national quality improvement campaign, American industry and government jointly established and support the Malcolm Baldrige National Quality Award. Created by public law in 1987, the Award promotes an understanding of quality excellence, greater awareness of quality as a crucial competitive element, and the sharing of information and successful strategies through con...

INTRODUCTION Total Quality Management. Six Sigma. Eight Omega. ISO 9000. CMMI. BPMM. SCOR. The number of process improvement frameworks out there is staggering. Where does one begin? What should we believe? Is there a right way and a wrong way? To be sure, we should make a distinction between a framework and a methodology. While a framework provides a foundation typically designed to promote a ...

Als Enabler für Zukunftstechnologien spielen IuK-Technologien eine überragende Rolle im Innovationsprozess. Sie liefern die entscheidenden Werkzeuge, um das Innovationstempo zu erhöhen. Sie bringen neue Funktionen in Produkte, machen sie intelligent, benutzerfreundlich und sicher. In Deutschland hängen über die Hälfte der Industrieproduktion und über 80 Prozent der Exporte vom Einsatz moderner ...

The purpose of this paper is to provide an enabler-based approach for a supervised self-assessment of operations excellence (OsE). Based on the latest approaches of excellence in operations from the literature as well as on the philosophy of the EFQM model, an OsE working definition was developed. In contrast to operational excellence (OE), which deals exclusively with the optimization of resul...

Business performance is affected by the quality management practices of the organization. Holistic programs, including the national quality award programs, six-sigma initiatives, and enterprise resource planning (ERP) applications may characterize the highest level of quality initiatives. Arguably, the most popular quality initiative is the ISO 9000 program. The effect of different levels of qu...