Purpose The purpose of this paper is to examine the information flows, in terms content and process, underpinning sharing knowledge by managers owners. Such an examination reveals similarities differences that will influence generation dissemination used tourism business operations contribute innovation. Design/methodology/approach This examines flows within theoretical methodological framework...

entrepreneurship has been known as a method of identifying new opportunities, allocating resources in the situation of uncertainty and creating an organization to manage resources. this paper describes religious learning approaches in which entrepreneurship is beneficial to society and individuals through its economic advantages. the benefits are gained through innovation, productivity and new ...

This paper describes an alternative approach to knowledge based systems in engineering than traditional geometry or explicit knowledge focused systems. Past systems have supported product optimisation rather than creative solutions and provide little benefit to businesses for bespoke and low volume products or products which do not benefit from optimisation. The approach here addresses this by ...

Customer satisfaction and measurement issues have vital roles for businesses in providing and maintaining a competitive advantage. It is recognized that the businesses forming components of marketing mix by acknowledging the customers’ expectations, receive customer loyalty and profit in return. Via measuring customer satisfaction, organizations do not only have customer knowledge also have com...

the main aim of this study is to recognize and prioritize the effective factors of a sme’s excellence. the research population consists of experts or activists in ceramic and tile industry selected via purposeful conjecture based on judgmental sampling .the required data of this study were collected by two methods of library studies and survey studies.  in order to identify strengths and weakne...

Generality and scale are important but difficult issues in knowledge engineering. At the root of the difficulty lie two challenging issues: how to accumulate huge volumes of knowledge and how to support heterogeneous knowledge and processing. One approach to the first issue is to reuse legacy knowledge systems, integrate knowledge systems with legacy databases, and enable sharing of the databas...

Informatica is a journal primarily covering intelligent systems in the European computer science, informatics and cognitive community ; scientific and educational as well as technical, commercial and industrial. Its basic aim is to enhance communications between different European structures on the basis of equal rights and international refereeing. It publishes scientific papers accepted by at...

Knowledge management is increasingly being mentioned in practice and research as a mechanism for gaining competitive advantage. Not only the high-tech industry needs to put knowledge management to use, but also the service industry. This article presents a conceptual framework to provide insights for managers to implement knowledge management in service businesses. Especially, we provide a four...