Growth of business-to-consumer (B2C) applications such as electronic storefronts, catalogues, and customer support websites has drawn a great number of diverse stakeholders into the IS Development (ISD) practice. Marketing, strategy, and graphic design specialists have joined a variety of technical professionals and business stakeholders in developing B2C applications. Oftentimes, these profess...

Web Intelligence (WI) is a new and active research field in current AI and IT. Intelligent B2C Portals are an important research topic in WI. In this paper, we first investigate and analyze the architecture of a B2C portal for personalized recommendation from the viewpoint of conceptual levels of WI. Aiming at knowledge-level data mining in a B2C portal, we present a new improved learning algor...

Facility location problem is one of the most critical elements in the design of distribution systems, and numerous studies have focused on this issue. However, facility location theory and guidelines for B2C firms are sparse. In this paper, with regard to the customer characteristics peculiar to B2C e-commerce and the turbulence of the competitive market, a new fuzzy location model is proposed ...

The focus of this paper is on the integration of payment systems into B2C Internetcommerce. Our understanding of the payment integration problem starts from the observation that not all payment instruments are online yet. If they are online they are often not integrated into the online-shopping process from the consumer's point of view and they don't easily produce the data the merchants would ...

BACKGROUND The purpose of this study is to assess the Business-to-Consumer (B2C) model for telemonitoring patients with Chronic Heart Failure (CHF) by analysing the value it creates, both for organizations or ventures that provide telemonitoring services based on it, and for society. METHODS The business model assessment was based on the following categories: caveats, venture type, six-factor...

A literature review of existing assessment frameworks for B2C websites over more than ten years reveals that they are all built bottom-up through an essentially empirical approach of recording functionalities/features without any theoretical construct to guide the design of the framework. In an attempt to develop a theoretically consistent framework, this paper first identifies all relevant ass...

The phenomenal growth of Internet-based information services and infrastructure in the recent years has provided a new technological basis for enabling and expanding the electronic execution of commercial transactions both on a business-to-business (B2B) and on a business-to-consumer (B2C) level. Electronic Marketplaces have increasingly played the role of an aggregator that merges potentially ...

Purpose – The purpose of this study is to investigate the effects of national culture on the diffusion process of business-to-consumer (B2C) e-commerce using Hall’s cultural classifications and Hofstede’s multicultural framework. Design/methodology/approach – Time-series secondary data across 58 countries were utilized and independent samples t-test and nonparametric correlation analyses were c...