NAN LIU: Appointment Scheduling in Health Care (Under the direction of Professor Vidyadhar G. Kulkarni and Professor Serhan Ziya) We propose two complementary approaches to the scheduling of outpatient appointments. The first approach is to dynamically assign appointment times depending on the continuously updated patient schedule. The second approach is to statically design the system by eithe...

P satisfaction with an appointment system when they attempt to book a nonurgent appointment is affected by their ability to book with a doctor of choice and to book an appointment at a convenient time of day. For medical conditions requiring urgent attention, patients want quick access to a familiar physician. For such instances, it is important for clinics to have open slots that allow same-da...