Allowing graduate students to develop a real world project for actual customers provides an opportunity for students to experience the benefits of following basic software engineering principles. Most universities now offer a course in software engineering and many information technology students must complete a class project in conjunction with their degree program. One reason businesses often...

In the academic year 2001-2, Pace University CSIS students developed real-world Web and pervasive computing systems for actual customers. We describe the general use of team projects in CSIS at Pace University, the real-world projects from this academic year, the benefits of including real-world projects in the curriculum, and their cost in terms of the instructor load and the project developme...

In recent years a companies’ need for information about customer requirements, which represent the key to retain actual customers and attract new ones, has steadily increased. Kano et al. [9] proposed an interesting model aiming at the classification of product or service characteristics as dissatisfiers, delighters, performance or indifferent attributes. Unfortunately, the required questionnai...

Requirement elicitation is the most important parts in the development process of the Business Information Systems(BIS). Errors made at this stage are extremely expensive to correct when they are discovered during testing or during actual working. No ideal methods have been presented up to now. This paper proposes an approach for automatically acquiring the customers’ requirement by reusing the...

This study presents a genetic algorithm (GA) with variable parameters to forecast electricity demand in agricultural, low energy consuming and energy intensive sectors using stochastic procedures. The economic indicators used in this paper are price, value added, number of customers and consumption in the last periods for agricultural and low energy consuming sectors and price, value added, num...

this essay proposes results of three investigations on satisfaction of industry & mine bank's customers. this research rendered yearly and pursues following purposes: attainment to resolution for increasing customers' satisfaction, knowing of customers' attitudes on bank employees, customers' judgment on regularities of bank, measuring customers' satisfaction, knowing o...

Modern business environment focuses on improving the operational efficiency of supplier, retailer and customers through integrating their inventory. Although a smoothly running integrated inventory system is ideal, the reality is to deal with imperfectness in transportation. In actual production environments, inventory items are not perfect and defectiveness occurs in random process.  In this p...

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A multichannel retailer desires to develop a personalization strategy for customers who agree to receive e-mail communications containing imbedded Internet purchase appeals. Using customers' transactions history with the firm, four behavioral segments emerged from factor and cluster analyses. The segments were also distinguishable on the basis of attitudes toward shopping, determined from an at...