Der Reifegrad der IT-Governance in öffentlichen Verwaltungen wird im Allgemeinen als gering eingeschätzt. Um öffentlichen Verwaltungen eine Möglichkeit aufzuzeigen, ihren eigenen Reifegrad zu bestimmen, wurden in einer Fallstudie bei der Landeshauptstadt München relevante IT-Governance-Prozesse identifiziert und ein etabliertes Reifegradinstrument angepasst. Als Basis diente das mit COBIT 5 neu...

The Communication Sector is one of the areas which, over the past several years, evolved most significantly and caused revolutions in both system-wide and system-use aspects. These revolutions have resulted in many communication networks being set up without adequate consideration of the risks involved. The existing RM (Risk Management) concepts are high level, and must be adapted to cope with ...

This paper presents a multi-agents architecture which facilitates the integration of three major IT governance frameworks: COBIT5, ITIL V3 and ISO/IEC27002, to optimize the construction of a distributed system. This architecture proposes a new and easier method to develop a distributed multi agents system, where agents involved in this system can communicate in a distributed way thanks to funct...

Pendahuluan: Dalam masa pandemi sulitnya mendapatkan informasi mengenai layanan program vaksinasi dan rumah sakit untuk isolasi passien yang positif Covid-19 ada di kabupaten pemalang. Tujuan: Penelitian ini bertujuan mengetahui tingkat kepuasan masyarakat terhadap sistem pada bisa buat pasien covid-19. Metode: Metode digunakan adalah observasi kuesioner. Framework dalam penelitian menggunakan ...

The company specializes in delivering information and technology services to businesses operating the same industry. Recognizing pivotal role of achieving its vision, mission, goals, emphasizes proper implementation IT governance drive overall success. To evaluate management resources, study employs COBIT-2019 framework for measurement. data collection approach encompasses interviews, questionn...

In order to successfully govern an enterprise, business and information technology must be aligned. With proper alignment comes many benefits, including improved risk mitigation and more effective use of IT resources. Undoubtedly, the challenge and complexity of this endeavour is enormous and has previously been addressed in research literature and by practitioners. The Strategic Alignment Matu...

Having IS/ICT processes compliant according to well known standards like COBIT or ITIL is relatively popular especially among larger organizations (to which these standard are primarily aimed). This paper discusses how standardization of processes affects or is affected by a selected set of process characteristics and tries to provide general guidelines which should be considered prior to their...

We introduce an integrated conceptualization of enterprise information technology security management in the form of a life cycle that accounts for the people, processes, infrastructure, and applications within an enterprise. Our life cycle view provides a lens through which one can view the security management activities at the strategic, tactical, and operational levels with regard to their s...

IT management of today only to a surprisingly low degree is based on sound methods. Rather it is considered still as an art attributed to the capabilities of individual managers. On the other hand, there is little academic support for the challenges of IT management. To fill this obvious gap, various best practice frameworks have been developed. These frameworks cover both support of management...