Jahantab, Zahra

[ 1 ] - Quality Of Educational Services in A Type One Medical Sciences University Based On Servqual Model From The Perspective of Faculty Members

Introduction: Most studies that examine the difference between expectation and perceptions in educational systems evaluate this gap from the perspective of service recipients. However, the opinion of service providers (faculty members) should not be ignored because it can be provide the opportunity to design reformations in order to increase educational service quality. The aim of this study wa...