Nasiri, mohammadreza
MSc Student of Knowledge and Information science,University of Qom, Qom, Iran
[ 1 ] - Familiarity and application of smart technologies on customer relationship management
Aim: The purpose of the study is to examine familiarity and application of smart technologies {Radio-frequency identification (RFID), Quick Response code(QR), Near-Field-Communication Mobile (NFC)} on customer relationship management (CRM). Methodology: An applied study collecting data via Stokić, Stojanović, Bogdanović, Despotović-Zrakić, Radenković questionnaire. Population consisted of 1...
نویسندگان همکار