Mohammad Sabagh

[ 1 ] - Novel Methods For Determining QoS Parameters and Thresholds in End User's Service Level Agreement

Service level agreement (SLA) is a powerful tool to formalize the negotiation and agreement between the service provider and service seeker with the scope of service quality characteristics, compensations and tariffs. The service quality description is the main part of a SLA which can be characterized by the use of suitable and feasible quality of service (QoS) parameters. Determining suitable ...