ghashghaeifar, Fathali

[ 1 ] - Identification and ranking of factors affecting customer satisfaction in hand woven carpets (Case study: Chaharmahal va Bakhtiari province)

Customer satisfaction is essential for the survival of the organization. In recent years, Iran's hand woven carpet market has been occupied by rivals. This position is due to the lack of attention to customer satisfaction; hence, in this research, the identification and prioritization of the effective factors on the satisfaction of hand woven carpets customers is discussed. This research is don...