mehdi nobakht

[ 1 ] - Ranking of Banks in Terms of Providing Electronic Services Using Two Approaches TOPSIS and VIKOR

Abstract The intensification of the competitive environment between financial and credit institutions and the provision of new financial services in order to retain and attract customers, has made the use of more efficient electronic banking tools an inevitable necessity. Therefore, the present study intends to rank banks in terms of the efficiency of electronic services. In order to achi...