Kalantar, Hossein

[ 1 ] - QFD Modeling of Expectations and Priorities of National Oil Company Human Resources (Four Matrix)

 The main purpose of this study was to provide a model for the expectations and priorities of human resources in National Iranian Oil Company by QFD for quality engineering of welfare system. The research method was qualitative and quantitative. At first, welfare indices were extracted from Delphi method and interviews with experts (n = 15) and then these indices were matched with the needs of ...