Amin Yazdekhasti

[ 1 ] - The Integrated Supply Chain of After-sales Services Model: A Multi-objective Scatter Search Optimization Approach

Abstract: In recent decades, high profits of extended warranty have caused that third-party firms consider it as a lucrative after-sales service. However, customers division in terms of risk aversion and effect of offering extended warranty on manufacturers’ basic warranty should be investigated through adjusting such services. Since risk-averse customers welcome extended warranty, while the cu...