بابایی چمازکتی, مریم

[ 1 ] - ارزیابی عملکرد کتابخانه‌های عمومی استان گلستان با کارت امتیازی متوازن (سال 1392)

Purpose: This study aimed to evaluate the performance of public libraries in Golestan province (Iran) by using Balanced Scorecard (BSC) -a relatively new and multidimensional model to evaluate the holistic performance of organizations- in 2013. Methodology: This applied study was a descriptive survey. Its statistic population from customer's perspective was included all 28,700 members of the p...