اکبرنژاد, رضا

[ 1 ] - ارزیابی تعالی عملکرد کتابخانه های عمومی ایران براساس الگوی مالکوم بالدریج

Purpose: To evaluate the performance Excellence of Iran Public Libraries by using the Malcolm Baldrige Model. Methodology: This is an applied research in terms of the purpose and a quantitative descriptive-survey study in terms of data collection method. The statistical population of the present study includes all the employees (librarians and authorities) of the major public libraries, among ...