قلی پور , کمال

[ 1 ] - کیفیت خدمت در مراقبتهای دوران بارداری از دیدگاه مادران باردار در مراکز بهداشتی درمانی و پایگاه های بهداشتی شهر تبریز در سال 1389

Objective: This study was aimed to assess Service Quality (SQ) of maternity care from the perception of pregnant women. Methods and materials: A cross-sectional study was conducted using a sample of 185 pregnant women at the 9th month of pregnancy were selected randomly from 40 health posts and urban health centers in Tabriz, Iran. Service Quality was calculated using: SQ = 10 – (Importance × ...