دوستی, فرزانه

[ 1 ] - تأثیر به کارگیری مدل فرایند کسب و کار براصلاح فرایند ترخیص بیمارستان قائم (عج) مشهد

Introduction: Integrated information systems, new approach of service delivery and interactions with customers, all have a common managerial character, and owe their success to process approach. This study aimed to determine the impact of Business Process Management on discharge process in Qaem teaching hospital in Mashhad. Methods: This action research conducted in 2013, focused on inpatient d...