قره آغاجی, رسول

[ 1 ] - شکاف کیفیت خدمات بهداشتی اولیه ارائه شده در مراکز بهداشتی شهر ارومیه در سال 1388

  Received: 25 Aug, 2010 Accepted: 23 Oct, 2010   Abstract   Background &Aims : According to modern approaches to management, satisfactory quality must meet consumer’s requests . One of the first basic steps in improvement quality is recognizing consumers' perceptions and expectation. The aim of this study was to determine the quality gap in primary health care services in Urmia health care cen...