Mohammad Reza Ghafarallahi
b Master of EMBA, University of Isfahan, Isfahan, Iran,
[ 1 ] - The effect of Intellectual capital on hotels’ financial performance
Intellectual capital (IC) is organizational intangible asset which is frequently associated with performance. IC is commonly categorized into three core components: human capital, structural capital and relational capital. This study takes a step further in the evolution of the IC model for the hotel industry and divides relationship capital into two categories: End customer- relationship capit...
نویسندگان همکار