Eshetie Berhan
Associate Professor, Institute of Technology, School of Mechanical and Industrial Engineering, Addis Ababa University, Addis Ababa, Ethiopia
[ 1 ] - Service Performance Improvement Model: The Case of Teklehaymanot General Hospital
In service sector, there are challenges in keeping an optimum balance between customers' demand and availability of resources. This problem is going to be more intense in the health sector due to the fact that both arrival and service times are random. Therefore, designing the service environment by keeping the optimum balance between customers’ demand and available resources is becoming a seri...
[ 2 ] - STOCHASTIC VEHICLE ROUTING PROBLEMS WITH SIMULTANEOUS PICKUP AND DELIVERY SERVICES
The problem of designing a set of routes with minimum cost to serve a collection of customers with a fleet of vehicles is a fundamental challenge when the number of customers to be dropped or picked up is not known during the planning horizon. The purpose of this paper is to develop a vehicle routing Problem (VRP) model that addresses stochastic simultaneous pickup and delivery in the urban pub...
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