Somayyeh Danesh Asgari

[ 1 ] - Integration of Balanced Scorecard and Three- stage Data Envelopment Analysis Approaches

The Balanced Scorecard (BSC) provides an outlook of an organization’s general performance; it integrates financial perspective with other performance aspects, like learning and growth, internal processes, and customer perspectives. The momentous issue, in implementation of BSC, is the proper selection of measures. The main objective of this paper is to introduce a novel approach in an attempt t...