Ahmad Shekarchizadeh

[ 1 ] - Analyzing the Impact of Interaction Processes on the Relationship Between Firm ’s Capabilities and Outsourcing Success of Information Technology ( case study: higher education centers of Isfahan)

Nowadays, firm have realized the importance of information technology as an essential tool for the success of business. Accessing the applicability of information technology might be the main expectation of the firm for outsourcing. By outsourcing, firms can have access to advanced technologies and use external sources for their goal. The aim of this study is to analyze the impact of interactio...

[ 2 ] - بررسی عوامل موثر بر انتخاب برند مواد شوینده از دیدگاه بانوان شهر اصفهان

تحقیق حاضر، با هدف بررسی عوامل موثر در انتخاب برند مواد شوینده ایرانی(گلرنگ) و خارجی(پریل) از دیدگاه بانوان شهر اصفهان می باشد. تحقیق از لحاظ هدف، کاربردی و از لحاظ روش جزء تحقیقات توصیفی _ پیمایشی میباشد. جامعه آماری تحقیق، خریداران مواد شوینده مارک های پریل و گلرنگ در بین بانوان شهر اصفهان می باشند. برای بدست آوردن حجم نمونه از فرمول کوکران استفاده شد که نهایتاً 320 پرسشنامه جمع آوری شد. یا...

[ 3 ] - A Data Envelopment Analysis Method for Evaluating Performance of Customer Relationship Management

Customer relationship management (CRM) is one of the fastest growing management approaches which can lead to stronger competitive position, resulting in larger market share and profitability. In this study, CRM efficiency among the customers of the Iranian banks is analyzed using a network data envelopment analysis (NDEA) approach. To implement CRM in the NDEA model, input, intermediate and out...

[ 4 ] - Analyzing the Impact of Interaction Processes on the Relationship Between Firm ’s Capabilities and Outsourcing Success of Information Technology ( case study: higher education centers of Isfahan)

Nowadays, firm have realized the importance of information technology as an essential tool for the success of business. Accessing the applicability of information technology might be the main expectation of the firm for outsourcing. By outsourcing, firms can have access to advanced technologies and use external sources for their goal. The aim of this study is to analyze the impact of interactio...