Anita Eves
Faculty of Business, Economics and Law, School of Hospitality and Tourism Management, University of Surrey, Surrey, United Kingdom
[ 1 ] - Patients Emotions during Meal Experience: Understanding through Critical Incident Technique
Background and Objectives: It was established that eating experience may affect patients emotionally. Acknowledging the role and understanding the basis of patients’ emotions in their food consumption may assist in identifying their nutritional status as well as their satisfaction with foodservice. To date, there are limited studies focusing on patients’ food-related emotional ...
[ 2 ] - Understanding Patients’ Meal Experiences through Staff’s Role: Study on Malaysian Public Hospitals
Background: One way to improve hospital food provision is certainly by understanding the management of hospital foodservices, but there is limited detailed information about staff roles in food provision in many hospitals around the world. Objective: The hospital meal experience of patients, a part of the services provided by hospitals, is becoming import...
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