Shahram Ghaffari

[ 1 ] - Recent Iranian Health System Reform: An Operational Perspective to Improve Health Services Quality

The operational management of healthcare services is expected to directly touch patient experiences. Iranian Ministry of Health and Medical Education (MoHME) for the first time, as such, has sought to improve the operational management of healthcare delivery within a reform agenda by setting benchmarks for ‘number of visit per hour’ and waiting time in outpatient clinics of about 700 affiliated...