The model of conflict management based on the professional experiences of secondary school teachers in North Khorasan schools: a qualitative study

The approach of this research is practical in terms of its purpose, which was carried out using the qualitative method and the inductive method of thematic analysis. The statistical population of secondary school teachers, which was conducted using the purposeful sampling method and with maximum diversity until reaching theoretical saturation, was 17 people as participants in semi-structured interviews. Qualitative analysis of the collected interviews was done with Clark and Brown's six-step thematic analysis method.  The findings indicate that the underlying factors of conflict include organizational and occupational, family, individual/psychological and cultural-social underlying factors. And six dimensions of active coping, passive coping, strengthening and managing relationships, strengthening beliefs and values, and developing personal growth were extracted for the conflict management model.