The Correlation between Emotional intelligence and Knowledge Transformation (Case study: A research organization)

Organizational culture has a considerable impact on investment and acceptance of a new technology system such as knowledge management and especially it can be led to success or failure of knowledge management programs in organization. According to scientific evidences, human characteristics are effective on knowledge management and the process of knowledge management by people contains their personal weaknesses and strengths. This survey studied the relationship between organizational culture and knowledge transformation and the role of emotional intelligence as one of the important personal characteristics. Having interviewed with managers and employees of three research organizations, it was estimated that they had adhocratic culture. Tool of data collection was a questionnaire with thirty-three questions and statistical sample size was equal to one-hundred five employees. Reliability coefficient of the questionnaire was obtained using cronbach alpha coefficient and face validity and content validity were confirmed by experts. Dimensions of emotional intelligence were measured based on five dimensions represented by Golem model. Dimensions of knowledge management cycle were measured according to dimensions of Nonaka and Takuchi's model and four aspects of socialization, externalization, combination and internalization. Having studied the impact of adhocratic organizational culture on dimensions of knowledge transformation, it was confirmed socialization and internalization have a suitable status. Data analysis reveals individuals' ability in different dimensions of knowledge transformation process is related to aspects of emotional intelligence. For instance, individuals' ability in socialization (one aspect of knowledge transformation process) has a positive and significant relationship with individuals' status in social skill.