Presenting a semi-quantitative model based on the resiliency engineering management commitment index in assessing the level of preparedness against emergency situations of hospitals in a fuzzy environment (case study: selected Faraja hospitals in 202

Abstract Background and Objective: The main index in resilience engineering is the management commitment index. In this study, a semi-quantitative risk assessment method based on the fuzzy hierarchical analysis method for management commitment index was implemented in evaluating the resilience level of two selected hospitals. Materials and methods: At first, evaluation tools including a 17-question hierarchical analysis questionnaire, a 4-question management commitment risk assessment form and a 2-question integrated management commitment risk assessment form with safety, health and environment were designed and their validity was determined. became. Then they were distributed in two hospitals of Al-Ghadir Tabriz and Khatam Al-Anbia Bandar Abbas affiliated to Faraja and were analyzed with relevant statistical methods. Results: In the evaluation of the fuzzy hierarchical analysis questionnaire, it was found that the level of resilience has increased from 15.25 in 2018 to 36.37 in 2019. Also, the level of social readiness, sharing and resiliency risk in the two investigated hospitals were 0.97, 0.17, 0.03, 0.96, 0.11 and 0.04, respectively. Also, the cumulative readiness value of management commitment based on safety, health and environment of these two hospitals was 0.81 and 0.74, respectively. Conclusion: Based on these results, it is suggested that the selected hospitals focus on the effective parameters introduced in the evaluation tools of this study in order to increase the resilience level of these centers. Keywords: resilience engineering, crisis management, risk assessment, management commitment